Payments

We accept all major credit and prepaid cards (Visa, MasterCard, American Express, Diners, Maestro, Discover, Electron), as well as PayPal, PayPal Express, Google Pay and Apple Pay.

Additionally, in select countries, the following payment methods are available:

• Klarna (available in Austria, Belgium, Germany, Denmark, Finland, the Netherlands and Sweden)
• Bancontact (available in Belgium)
• Giropay (available in Germany)
• P24 (available in Poland)
• iDEAL (available in the Netherlands)

When you order, you only pre-authorise the payment. You are only actually charged for the order when the products are dispatched.

Transaction amounts and product prices are always calculated in the local currency of the delivery country.

Prices always include VAT.

We guarantee the highest levels of security for protecting personal and payment data through a secure connection using SSL/TLS certificates to safeguard user information.

Additionally, under the European PSD2 regulation, you will need to verify your identity to complete your purchase, making your shopping experience even more secure.

If you used a credit card, please carefully check the details you entered: the card number, the selected card type and the expiration date.

If your payment is declined again, please contact our Customer Service team for further assistance.

The CVV (Card Verification Value) is a security measure against fraud that helps identify the cardholder.

For MasterCard and Visa cards, the code is printed on the back near the signature area and consists of 3 digits. For American Express cards, the code is printed on the front and consists of 4 digits.